How to search for a medication and suggestions if difficulty finding a specific drug
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Type into the drug textbox. You can type in the first 3 letters of the medication and it will pull in matches. Of note, we will be switching the search […]
Titrating A Medication
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At this time, we do NOT recommend that you use the “Titrate” button if you need “Notes to Pharmacy” If you want to titrate a medication, once you select your […]
Missing a Client Address During Prescribing
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If you get an error while prescribing that you don’t have a client address, you will need to enter this information. Go back to the patient chart, and search for […]
How to Prescribe Medication of Different Strengths
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With in the same step, if you try and prescribe a medication of different strength/formulation, you will get an error. Instead, create a new and separate order for each […]
Prescribing a Medication with Different Doses and Frequency
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If you want to prescribe a medication with different doses during a day (eg morning and evening), then once you select your medication and the strength, then you can add […]
PRN indications, exact time frequencies and dose ranges
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For PRNs indications (eg. as needed for [symptom]) and exact timing (eg. before meals, at noon, 5pm), please put this information in the instruction textbox for patients. Of note, there […]
Prescribing one-half or one-third tablet
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If you are planning to cut a tablet into half or thirds, please consider using “as directed” and be explicit in your “Instruction Text” which must include dose, frequency, route. […]
How to order a medication and ensure no substitutions
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Select the medication and click on “Dispense as Written.” We have confirmed with pharmacists that this is acceptable and equivalent to “Substitution is not permitted.” It is common practice is […]
How to Add an Allergy, Intolerance, or Failed Trial
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This section pulls in any allergies entered in SmartCare or entered directly here for the patient. Any allergy information entered here gets pushed back to the main SmartCare module. This […]
In the case of a medication being ineffective
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This section pulls in any allergies entered in SmartCare or entered directly here for the patient. Any allergy information entered here gets pushed back to SmartCare. This is also where […]