General Issues
| Known Issues | ETA for Fix | Fixed |
|---|---|---|
| Zip Code Verification not working as designed | Pending | Pending |
| Scanning options other than Medical Records do not work. | Pending | Pending |
| Ethnicity - Duplicate other option | Pending | Pending |
| Updating Recurring Services -When you update an Individual Service recurrence to end when Services/Notes have already been signed, it currently deletes those signed Notes | Workaround: do not end recurrences before Services that have already been rendered | Pending | Pending |
| Sequestered Clients are being shown on reports that are ran by blocked staff. | Pending | Pending |
| Emergency Indicator is required on procedure codes that do not have this listed as a requirement | Pending | Pending |
| Caseload (My Office) Program filter not working properly. | Pending | Pending |
| Merge function causing duplicate program enrollment for the resulting client. | Pending | Pending |
| Alerts are displaying error message | Pending April MSP | Pending |
State Reporting Issues
| Known Issue | ETA for Fix | Fixed |
|---|---|---|
| CA ASAM can throw a Violation of Primary Key Error when completing the form. | Pending | Pending |
| 274 MH - Caseload override changes not showing in the .dat output file | FIXED in QA | Pending |
| 274 MH - Compliance Batch Details Page, Batch Status does not function when changing the status from Sent to Rejected | Pending | Pending |
| 274 SUD - Provider Staff details screen displaying 274 MH errors for 274 SUD Staff under the 274 SUD file type. | Pending | Pending |
| CANS & PSC - Data validation rules missing from CANS and PSC-35 (includes issue for 4-8 months time logic) | IN QA | Pending |
| CalOMS - CalOMS Standalone Update/Discharge - Turn off validation: Transaction Type=Annual Update (Time logic) | Pending | Pending |
| CA CANS - Trauma/Transition and Caregiver Resources tabs not populating if no changes are needed | ETA June 2024 | Pending |
| ASAM - LoC Radio Buttons in each CA ASAM Dimension's .ascx are not properly populating in the 'Level' Dropdown | FIXED IN QA | Pending |
| CalOMS Report Summary – SmartCare creating DUPLICATE CalOMS records | FIXED IN QA 3/28/24 | Pending |
| CalOMS State Reporting - TEDS Episode not generating for new enrollments | FIXED IN QA | Pending |
| CalOMS State Reporting - TEDS Episode pulling random discharge date | FIXED IN QA | Pending |
| CalOMS State Reporting - CalOMS Discharge not discharging the TEDS episode | FIXED in PROD | FIXED in PROD |
| Compliance Batch Details Page - All State Reporting - Manually updating the records from "Sent" to "Rejected/Accepted" does not work. | FIXED in PROD | FIXED in PROD |
| CalOMS Report Summary - Export Button not working | FIXED in PROD | FIXED in PROD |
| CSI Reporting Summary List Page pulling the wrong "To Date" in the output file | Pending | Pending |
| CANS & PSC - SmartCare generating incorrect Format Element/Field for CCN and CIN in the Output file | Pending | Pending |
| CANS & PSC - SmartCare not accepting Admin Close After an Initial | Pending | Pending |
| CalOMS - SmartCare linking wrong program enrollments to CalOMS records and Output file | Pending | Pending |
| 274 MH - Program Intake Phone # disappears when making data updates to the CustomFields | Pending | Pending |
Inpatient / Residential Issues
| Known Issue | ETA for Fix | Fixed |
|---|---|---|
| Double Program Enrollment [Program Assignment / Bed board] | Pending | Pending |
Billing Issues
| Known Issue | ETA for Fix | Fixed |
|---|---|---|
| Share of Cost | Pending | Pending |
| Aggregated Codes that are maximum out with codes that it shouldn't max out against. | Pending | Pending |
| Rolled-up charges are currently not rolling up for same clinician, same procedure, same day at different times. | Pending | Pending |
| The UMDAP client fee is not working as designed it is currently looking at the new calendar year rather than the begin date and end date. | Pending | Pending |
Clinical Issues
| Known Issue | ETA for Fix | Fixed |
|---|---|---|
| Groups: Problem List - In - Progress Notes are appearing in "my Work" basket for co-facilitators groups | Pending | Pending |
| [All Counties] [Groups and Progress Note] Problem List Not Populating Full List Intermittently | Pending | Pending |
| Groups: Intermittent Red Error "The information you are updating has been changed by another user. Please refresh the information you are updating." | Pending | Pending |
Rx and Prescribing Issues
| Known Issues | ETA for Fix | Fix |
|---|---|---|
Fixed Issues
| Known Issue | Fixed |
|---|---|
| PSC Compliance Reporting Summary Widget displaying incorrect information | FIXED IN PROD 4/22/24 |
| 270/271 Eligibility looking are returning error message. "Error Occurred - Please Contact the help desk" | FIXED IN PROD 4/26/2024 |