How to order a medication and ensure no substitutions
Select the medication and click on “Dispense as Written.” We have confirmed with pharmacists that this is acceptable and equivalent to “Substitution is not permitted.” It is common practice is […]
How to Add an Allergy, Intolerance, or Failed Trial
This section pulls in any allergies entered in SmartCare or entered directly here for the patient. Any allergy information entered here gets pushed back to the main SmartCare module. This […]
In the case of a medication being ineffective
This section pulls in any allergies entered in SmartCare or entered directly here for the patient. Any allergy information entered here gets pushed back to SmartCare. This is also where […]
How to Complete a Medication Reconciliation
The Medication Reconciliation List Page allows for you to record if a patient is taking a medication and record adherence. This page will pull from SmartCare’s Rx Module and CalMHSA […]
How to Update an Allergy, Intolerance, or Failed Trial
1. Navigate to the section showing current allergies, intolerances, and/or failed trials. Click on the Comments icon. 2.This opens the Allergies/Intolerances/Failed Trials Details popup window. Make your updates and […]
How to Retrieve Surescripts Medication History
Surescripts Medication History Can be Processed in Two Ways: Automated process Manual Real Time Medication History Prerequisites for Processing Medication History Any scheduled service with an author that has a […]
How to Document Consent to Receive Medication History from SureScripts
Medication History pulls data for that specific client from the Pharmacy Benefit Manager, SureScripts, and provides a comprehensive list of prescriptions that have been filled for the customer (from any […]
How to Document a Patient Consent for Medication in the Rx Module
Step by step video guide here: Remember that consent to medication is provided via a conversation with the patient. Having this conversation should include explanation of potential side effects, alternatives, […]
Drug/Allergy Interaction Warnings
In the previous training steps, we prescribed a medication that had no interactions that would have prevented us from proceeding in the process. It may so happen that we are […]
First Way: Rx Screen to Patient Search
Step by step video guide here: https://vimeo.com/792363224/7a020f7a25 1. Select Search2. Enter Medications3. Select Medications (My Office) 4. Rx Start page will open.5. Select Patient Search 6. Enter Last Name or […]