PRN indications, exact time frequencies and dose ranges
For PRNs indications (eg. as needed for [symptom]) and exact timing (eg. before meals, at noon, 5pm), please put this information in the instruction textbox for patients. Of note, there […]
Prescribing a Medication with Different Doses and Frequency
If you want to prescribe a medication with different doses during a day (eg morning and evening), then once you select your medication and the strength, then you can add […]
How to Acknowledge Level 1 Drug Interactions
SEVERITY LEVEL: 1-Contraindicated Drug Combination: This drug combination is contraindicated and generally should not be dispensed or administered to the same patient. While prescribing medications, you may prescribe a medication […]
Post-Date Controlled Substances’ Subsequent Orders
With controlled substances, once your medication is selected, a new column, “Additional Orders” will replace refill. Enter the number of subsequent orders you wish to prescribe. For class II medications, […]
Soft Token Expired Troubleshooting
During the prescription process you may receive the following error, “Soft Token Expired.” This can occur if you have changed your password in the HID Approve app on your mobile […]
HID Password Issues and Troubleshooting
Password Not Accepted (Forgot Password) If the HID Approve app is not accepting or recognizing your password, or you have forgotten it, you won’t be able to just simply reset […]
Prescribing Controlled Substances: HID App Approval & Prescription Status
When a controlled substance is prescribed, there are a few other steps in the prescribing process. After selecting prescribe, the prescription preview screen will show. Here, and to the left […]
How to Place a New Medication Order
In this section we will be creating a New Order (Prescription). We will be starting from the Patient Summary Screen. Click New Order. New Medication Order Screen Order: Section to […]
How to Change a Medication Order
Step by step video guide here: https://vimeo.com/792363601/d60b5ef839 Changing a medication prescription can be done from the patient summary screen in the Rx system. Locate the medication list on the screen. […]
How to Refill a Medication
Re-ordering a medication can be done from the patient summary screen in the Rx system. Locate the medication list on the screen. Select box of medication. Click Re-Order. Re-Order screen […]