October 9, 2025
Following are this week’s updates. If you have questions, please contact [email protected].
Subscribe to the EHR Weekly Bulletin Newsletter
Holiday Closure Monday, Oct. 13
CalMHSA and the Help Desk will be closed for Indigenous People’s Day on Oct. 13.
SmartCare Update: ER File Rollback Feature Now Available
SmartCare now supports rolling back ER files. This feature is helpful when an ER file is posted under the wrong payer or if the initial file did not post correctly. Access to this functionality is limited to system administrators; instructions for using the rollback process can be found on the EHR website.
Adding Permission on External Identification Tab
CalMHSA sent an email Sept. 9 to system administrators and EHR leads about adding permissions for all base user roles (except auditor/read-only) to the External Identification tab on the client information screen. This tab allows users to add and view client IDs for external systems, including historical EHR systems. Having received only positive and neutral feedback, we will move forward with this permission change on Oct. 14.
Update to AIMS Assessment Total Score
The AIMS Assessment previously included the global judgment and dental scores as additive components of the total score. Based on feedback from county users and medical directors, as well as findings from a literature review, Streamline has removed both components from the total score calculation. However, the individual scores will continue to be displayed.
This update was released on Sept. 29 and is live in county production environments. Please note that prior total scores will NOT be recalculated. As a result, comparisons with previous scores may show an apparent inflation in total values. We have brought this important detail to Streamline’s attention. Please notify your providers to be aware of this when comparing scores.
Upcoming Initiatives
See the EHR Product Team’s upcoming initiatives in this list, updated as products and priorities evolve.