Limited Help Desk Support During EHR Conference  

The CalMHSA EHR Help Desk will operate with limited support from Sept.15-17 during the week of the EHR conference, as team members will be traveling and attending an all-staff meeting. We will continue to monitor and respond to chats and tickets throughout this period, though response times may be longer than usual. We appreciate your patience and understanding, and will address all requests as quickly as possible. 

New Protocol Page 

Many counties have recently asked about Behavioral Health Information Notices (BHINs). CalMHSA monitors all BHINs and reviews them to determine if they impact the EHR. To address some common questions, we have created a county-facing page in the Knowledge Base that provides some basic information about BHINs. The page will be manually updated as information changes. You can navigate to the new page, “BHIN Tracking,” through the Protocols page, or simply visit: https://2023.calmhsa.org/bhin-tracking/ 

Interested in Joining Discussions About Group Notes? 

In a July county shared decision-making meeting on group notes, county participants raised a handful of specific issues, and there was a recommendation to form a new workgroup focused solely on groups. While CalMHSA is considering doing this, we’d like to gauge interest and are asking for feedback from anyone who would potentially be interested in joining the workgroup. Please email your interest to [email protected]. 

 Because of upcoming project deadlines and fall/winter holidays, the earliest this workgroup would launch is January 2026.  

No Bulletin Next Week 

Because of the in-person conference next week, Sept. 17-18, the EHR Bulletin will be taking a break. Publication will resume Sept. 25.