How to Discontinue a Medication

Step by step video guide here: https://vimeo.com/792363622/c24a25b04c Discontinuing a medication can be done in the patient summary screen of the Rx system.1. Select X of medication from the medication list […]
Electronic Signature

Drop down from your name and select “My Preferences” Under Staff Signature, click on “Upload Signature Electronically” Choose “Mouse/Touchpad” if using your computer, and create your signature. Click “Capture”
How to Add Medications Prescribed Elsewhere

Step by step video guide here: https://vimeo.com/792363537/0af7f897b0 If we want to document medications that the client is taking that were prescribed somewhere else or by another provider, we can do […]
Medication List

Step by step video guide here: https://vimeo.com/792363510/d0c30c1268 The Patient Summary screen in SmartCare Rx contains a medication list which can show all the medications a client is taking. This list […]
Medication History and Medication Visits

Medication History pulls data for that specific client from the Pharmacy Benefit Manager and provides a comprehensive list of prescriptions that have been filled for the customer (from any prescribers […]
How to Troubleshoot if Having Difficulty Sending Prescriptions

Difficulty with Sending Prescription You may be getting logged off without realizing You may be getting logged off without you realizing it. Depending on what your county has set up […]
How to search for a medication and suggestions if difficulty finding a specific drug

Type into the drug textbox. You can type in the first 3 letters of the medication and it will pull in matches. Of note, we will be switching the search […]
Titrating A Medication

At this time, we do NOT recommend using the “Titrate” feature in Medication Management Rx. Titration and taper orders created using the Titrate feature in Medication Management Rx cannot be […]
Missing a Client Address During Prescribing

If you get an error while prescribing that you don’t have a client address, you will need to enter this information. Go back to the patient chart, and search for […]
How to Prescribe Medication of Different Strengths

With in the same step, if you try and prescribe a medication of different strength/formulation, you will get an error. Instead, create a new and separate order for each […]