Login Help
On the login screen, there are links for when you forget your username or password. The system will lock you out after 3 failed login attempts, so we recommend using […]
CalMHSA Cumulative Lab Flowsheet Report [Client]
This report can be used as a pseudo-split screen where any available labs from a lab interface, will auto-populate which will allow user to see labs across dates/time, highlighted if […]
How to Document Administration of a Long-Acting Injectable
Administration of a Long-Acting Injectable medication should be documented in a service note in order to bill for this service. CalMHSA has also created a LAI Flow Sheet that allows […]
How to Reschedule a Client’s Appointment
Step by step video guide here: https://vimeo.com/799278463/9c7ddecc17 To reschedule a client’s appointment from your calendar, follow the steps below: From your SmartCare home page, locate the Appointments for Today widget. […]
CalMHSA 117 – Service Note Search Report (Client)
The Service Note Search Report can be used to view the service notes and other notes in one report. It also has the ability to do a 1-keyword search functionality, […]
Prescribing one-half or one-third tabletÂ
If you are planning to cut a tablet into half or thirds, please consider using “as directed” and be explicit in your “Instruction Text” which must include dose, frequency, route. […]
How to order a medication and ensure no substitutionsÂ
Select the medication and click on “Dispense as Written.” We have confirmed with pharmacists that this is acceptable and equivalent to “Substitution is not permitted.” It is common practice is […]
How to Add an Allergy, Intolerance, or Failed Trial
This section pulls in any allergies entered in SmartCare or entered directly here for the patient. Any allergy information entered here gets pushed back to the main SmartCare module. This […]
How to Improve your Diagnosis Search & Troubleshooting
SmartCare has improved the Diagnosis /ICD10 Search functionality, which will impact:Â Billing Diagnosis Tab Diagnosis Document Problem List (Client)Â This new feature allows you and your county to opt for […]
How to Document Lab Results
Lab Interface If your county has a lab interface, lab orders placed in SmartCare can automatically be sent to the lab. 1. Lab orders have been set up as Quick […]