How to Use the Client Search Window

2023 CalMHSA Logo

Step by step video guide here: https://vimeo.com/793099536/2b1ed418f4 Click the Client Search icon. Click to select Client Search. The Client Search window will open. Type the client’s Last Name and First […]

How to Use the Client Search Icon

2023 CalMHSA Logo

Click the Client Search icon. In the Search bar, Type the first few letters of the client’s last name. Add a comma, and the first few letters of the first […]

Preset prescribing location 

2023 CalMHSA Logo

You may want your prescribing location to be preset when you start a “New Order” to reduce a step when prescribing  Dropdown from your name and select “My Preferences”  From […]

Difficulties with Finding a Diagnoses

2023 CalMHSA Logo

When searching for a diagnosis by descriptive text, this can result in a long list that is difficult to scroll through. We recommend that you use the ICD10 code to […]

How to Pull a Diagnosis Forward from Another Program

2023 CalMHSA Logo

Navigate to the client’s Diagnosis Document. The client may have multiple diagnosis documents associated with different programs. The most recent one will show first, but you can use the arrow buttons […]

How to Sign Documents in a Batch

2023 CalMHSA Logo

Click on the Search icon. Type in “Batch Signature” in the search bar. Select “Batch Signature (My Office)” from the search results. This brings you to the Batch Signature screen. […]

How to Reassign a Clinical Document

2023 CalMHSA Logo

Sometimes a staff member may be out on leave or may cease employment with the county before completing all of their documentation. Any document they’ve started will show as “in […]

How to Cancel a Client’s Appointment

2023 CalMHSA Logo

To cancel a client’s appointment from your calendar, follow the steps below: 1. From your SmartCare home page, locate the Appointments for Today widget. Click the appointment time to the […]