Lab Interface Errors

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Message Interface Screen is where a lab order’s status can be found, especially if there is an issue with the order transmitting to the lab vendor.  The Messages Interface list page […]

How to Order Labs

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How to Order Labs https://vimeo.com/797428634/c0a7801298?share=copy 1.With the client open, click the Search icon.  2. Type in “Quick Orders” in the search bar.  3. Select “Quick Orders (Client)” from the search […]

How to Order a Lab Panel

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1. Click the Search icon.  2.Type Client Orders.  3. Select Client Orders (Client). This will take you to the Client Orders list page.     4. Click the New icon.   5. […]

How to Modify Standing Lab Orders

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Standing lab orders will generate 7 days prior to the next occurrence. However, if changes or discontinues need to be made to the recurring lab order, the most recent order […]

How to View Interfaced Lab Results

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When there is a bidirectional lab interface, results will automatically come into the system. When results are sent from the lab the order will have Results Obtained Status in the […]

How to Document Non-Interface Lab Results

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Lab results received from a lab that does not have an interface are scanned into the client’s documentation using the Scan/Upload feature. Click the Search icon. Type “Scan” into the […]

How to Document Lab Results

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Lab Interface  If your county has a lab interface, lab orders placed in SmartCare can automatically be sent to the lab.  1. Lab orders have been set up as Quick […]