How to Re-Activate a User Who Has Been Locked Out / How to Enable a Disabled Account
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Click the Search icon. Type in âStaff/Usersâ in the search bar. Select âStaff/Users (Administration)â from the search results. This takes you to the Staff/Users list page. Find the user and […]
User is Prompted for a CDAG Upon Login but the Dropdown Menu is Blank
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When a user does not have an assigned CDAG they will not see any options in the dropdown menu. If the user clicks the OK button they will see red […]
User Roles
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ï»żName Type Category Description/Functionality/Use Case Add Medications Prescribed Elsewhere Add-On Function Grants access to the Medication Management (Rx) module with limited functionality to add and discontinue medications prescribed elsewhere. Add […]
Appendix B â Procedure Codes
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Procedure codes identify what type of service is being provided. Procedure codes use CPT code language (and HCPC when appropriate). The specific code thatâs added to the claim is based […]
Licenses/Degrees
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A staff/userâs license/degree will determine which procedure codes they can bill for. This is primary-driven, meaning counties cannot alter which procedures each license type is associated with. CalMHSA has reviewed […]
Staff/UserOverview
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Click the Search icon. Type âStaff/Usersâ into the search bar. Select âStaff/Users (Administration)â from the search results. This takes you to the Staff/Users list Clicking on a record, or creating […]
How to Update the Configuration Key for Role Definitions (Prescriber)
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Verify that the Prescriber Role Based Definition is enabled in configuration keys. Select Search Enter Configuration Keys Select Configuration Keys (Administration) Configuration Keys screen should be visible. Navigation Options: Select […]
How to Manage Users in the Rx Module
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Requirements to Prescribe Medications There is specific information that is required within Smartcare for a clinician/provider to prescribe medications. Some information is not necessarily required but recommended for reporting and […]
How to Associate Staff/Users to a Program
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Currently this is done in the Staff Detail screen. CalMHSA is working on developing a method of easily adding multiple staff to a program from the Program setup screen, but […]
How to Associate a CDAG to a Program
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For staff to be able to access a new program, youâll need to associate it with one or more CDAGs. To do this, see How to Add Programs to a […]