How to search for a medication and suggestions if difficulty finding a specific drug

Type into the drug textbox. You can type in the first 3 letters of the medication and it will pull in matches. Of note, we will be switching the search […]
Titrating A Medication

At this time, we do NOT recommend that you use the “Titrate” button if you need “Notes to Pharmacy” If you want to titrate a medication, once you select your […]
Missing a Client Address During Prescribing

If you get an error while prescribing that you don’t have a client address, you will need to enter this information. Go back to the patient chart, and search for […]
How to Prescribe Medication of Different Strengths

With in the same step, if you try and prescribe a medication of different strength/formulation, you will get an error. Instead, create a new and separate order for each […]
Prescribing one-half or one-third tablet

If you are planning to cut a tablet into half or thirds, please consider using “as directed” and be explicit in your “Instruction Text” which must include dose, frequency, route. […]
How to order a medication and ensure no substitutions

Select the medication and click on “Dispense as Written.” We have confirmed with pharmacists that this is acceptable and equivalent to “Substitution is not permitted.” It is common practice is […]
How to Add an Allergy, Intolerance, or Failed Trial

This section pulls in any allergies entered in SmartCare or entered directly here for the patient. Any allergy information entered here gets pushed back to the main SmartCare module. This […]
In the case of a medication being ineffective

This section pulls in any allergies entered in SmartCare or entered directly here for the patient. Any allergy information entered here gets pushed back to SmartCare. This is also where […]
How to Complete a Medication Reconciliation

The Medication Reconciliation List Page allows for you to record if a patient is taking a medication and record adherence. This page will pull from SmartCare’s Rx Module and CalMHSA […]
How to Update an Allergy, Intolerance, or Failed Trial

1. Navigate to the section showing current allergies, intolerances, and/or failed trials. Click on the Comments icon. 2.This opens the Allergies/Intolerances/Failed Trials Details popup window. Make your updates and […]