How to Track Clozapine Labs Using Tracking ProtocolsÂ

Your System Administrator can set up a Tracking Protocol that will create recurring flags for things like labs due. See the Clinical User Guide on how to use Flags and […]
How to Document Lab Results through the Lab Interface

f your county has a lab interface, lab orders placed in SmartCare can automatically be sent to the lab. Lab orders have been set up as Quick Orders. This means […]
How to Document Non-Interface Lab Results

Lab results received from a lab that does not have an interface are scanned into the client’s documentation using the Scan/Upload feature. Click the Search icon. Type “Scan” into the […]
How to View Interfaced Lab Results

When there is a bidirectional lab interface, results will automatically come into the system. When results are sent from the lab the order will have Results Obtained Status in the […]
How to Document for the Open Payment Database Regulation

This article outlines a new workflow designed to ensure compliance with AB 1278, which requires providing patients with information about the Open Payments Database. A flag for the Open Payments […]
How to Print a Client Face Sheet

Click the Search icon. Type Client Face Sheet in the search bar Click to select Client Face Sheet (Client) This opens a new window and will automatically populate the information […]
How to Complete a NOABD

Click the Search icon with a patient already open Type the NOABD in the search bar. Select the Appropriate NOABD you need to send. This opens up a letter screen. […]
How to Attach a Signed Paper Document to the Digital SmartCare Document

First, make sure to scan/upload the signed paper copy of the document. See [scanning/uploading] for instructions. Navigate to the SmartCare version of the document. Mark the client as having signed […]
How to Place a New Medication Order

In this section we will be creating a New Order (Prescription). We will be starting from the Patient Summary Screen. Click New Order. New Medication Order Screen Order: Section to […]
How to Change a Medication Order

Step by step video guide here: https://vimeo.com/792363601/d60b5ef839 Changing a medication prescription can be done from the patient summary screen in the Rx system. Locate the medication list on the screen. […]