How to Pull a Diagnosis Forward from Another Program

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Navigate to the client’s Diagnosis Document. The client may have multiple diagnosis documents associated with different programs. The most recent one will show first, but you can use the arrow buttons […]

How to Delete a Diagnosis

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To delete a diagnosis, follow the steps below: Click the X icon to left of the diagnosis you want to delete. A prompt will appear and confirm you want to […]

How to Sign Documents in a Batch

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Click on the Search icon. Type in “Batch Signature” in the search bar. Select “Batch Signature (My Office)” from the search results. This brings you to the Batch Signature screen. […]

How to Reassign a Clinical Document

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Sometimes a staff member may be out on leave or may cease employment with the county before completing all of their documentation. Any document they’ve started will show as “in […]

How to Cancel a Client’s Appointment

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To cancel a client’s appointment from your calendar, follow the steps below: 1. From your SmartCare home page, locate the Appointments for Today widget. Click the appointment time to the […]

How to Document a No-Show Appointment

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Step by step video guide here: To document a No-Show Appointment, follow the steps below: 1. From your SmartCare home page, locate the Appointments for Today widget. Click the appointment […]

How to Schedule Non-Client Time on Your Calendar

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To schedule non-client time on your calendar such as paperwork time, meetings, supervision, training, holiday, etc., follow the steps below: Click on the Search icon. Type in “Staff Calendar” in […]

How to Filter/Sort a Client’s Problem List

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You must first have the client open, then click the Search icon. Type Problem into the search bar. Click to select Client Clinical Problems (Client). In the CDAG Program Enrollment […]