How to Send a Document in a Message

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Open the document you want to send. Click on the three dots icon in the upper right side. Click Send from the menu. Click in the To box and begin […]

How to Refer to an Additional Program

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Depending on your county processes, you may have a specific referral form you use. CalMHSA is currently developing a process called “Care Coordination” which will address referrals both internal and […]

How to Add the Client to Your Program

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Step by step video guide here: https://vimeo.com/799290085/77d04f47c9 Open the client’s record, if not already done so. You can do this using the Client Search screen. Open the Client Programs list […]

How to Request Authorization for Services (OLD)

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In the future, this will be handled using the Care Coordination module, which is still in development. In the meantime, CalMHSA has created a basic authorization tracking document to track […]

How to Use the Client Search Window

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Step by step video guide here: https://vimeo.com/793099536/2b1ed418f4 Click the Client Search icon. Click to select Client Search. The Client Search window will open. Type the client’s Last Name and First […]

How to Use the Client Search Icon

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Click the Client Search icon. In the Search bar, Type the first few letters of the client’s last name. Add a comma, and the first few letters of the first […]

How to Set Up a Group

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https://vimeo.com/870807051/a1dc588a45?share=copy Click the Search icon. Type Managing into the search bar. Click to select Managing Groups (My Office). This takes you to the Managing Groups list page. Click the New […]

How to Complete a CSI Demographic Record

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You must first have the client open, then click the Search icon. Type “CSI Standalone Collection” into the search bar. Click to select “CSI Standalone Collection (Client)” from the search […]

How to Complete a CSI Assessment Data Record

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You must first have the client open, then click the Search icon. Type “CSI Standalone Assessment” into the search bar. Select “CSI Standalone Assessment (Client)” from the search results. In […]