- Click the Search icon.
- Type Messages in the search bar.
- Click to select Messages (My Office).
![](https://2023.calmhsa.org/wp-content/uploads/2023/06/520-1024x301.png)
- Click the New icon to create a new message
![](https://2023.calmhsa.org/wp-content/uploads/2023/06/521-1024x263.png)
- Click the Magnifying glass icon next to the Client field and search for the client (if applicable).
![](https://2023.calmhsa.org/wp-content/uploads/2023/06/522-1024x345.png)
- Enter the search criteria and click the radio button to select the patient.
- Click Select.
![](https://2023.calmhsa.org/wp-content/uploads/2023/06/523-1024x783.png)
- Click in the To box and begin to type the staff member’s name.
- To save this person as a favorite click the Star icon.
![](https://2023.calmhsa.org/wp-content/uploads/2023/06/524-1024x329.png)
OR
- Click the down-down arrow in the To field and select a group.
![](https://2023.calmhsa.org/wp-content/uploads/2023/06/525-1024x344.png)
Note: You can add both a group and a single staff member at the same time.
![](https://2023.calmhsa.org/wp-content/uploads/2023/06/526-1024x309.png)
- Click the radio button to change the priority from Normal if it applies.
- Click in the Subject field and type an appropriate subject.
- Click in the empty box below and type the message.
- Important: Click the checkbox to Make message part of the client’s record.
- Click the mail icon to send the message.
![](https://2023.calmhsa.org/wp-content/uploads/2023/06/527-1024x609.png)