How to Recover Your Username
On the login screen, click the link “Forgot your Username?” This brings you the Forgot Username screen. Enter your email address. This is the email address associated with your SmartCare […]
How to Get Additional Login Assistance
If you’re still not able to login or have locked yourself out of your account, click the Helpline Information link. This should take you to the CalMHSA helpdesk website. Click […]
Changing Your Password
Your password will expire every so often, depending on your county’s privacy settings. You will see a pop-up that indicates your password has expired. Click OK. This takes you to […]
Setting up Your Security Questions
When you first login you will have to set up 3 security questions. If you’ve forgotten any of your security questions, your system administrator may reset them. To set your […]
Logging in to SmartCare
To login, you’ll need the URL for the environment you’re logging into. Make sure you’re logging into the correct environment. Remember, there are 3 environments each county is given: Production […]
CalAIM Assessment
The CalAIM Assessment is the new 7-domain assessment that DHCS initialized in July 2022. Please reference the CalMHSA Documentation Guides for more details on what clinical information should be included. […]
Pediatric Symptom Checklist (PSC)
The Pediatric Symptom Checklist, or PSC or PSC-35, is required for youth mental health clients ages 0-18. You must first have the client open, click the Search icon. Type Pediatric […]
How to View PSC scores Over Time
Have the client open. Click on the Search icon. Type “Flow Sheet” in the search bar. Select “Flow Sheet (Client)” from the search results. This takes you to the Flow […]
ASAM Assessment
The American Society of Addiction Medicine (ASAM) has created an assessment that they simply call the ASAM Criteria. Generally, this assessment is usually just shortened to “ASAM” in the substance […]
How to Add a Problem to the Problem List
You must first have the client open, then click the Search icon. Type Problem into the search bar. Click to select Client Clinical Problem Details (Client). This brings you to […]