How to Recover Your Username

  1. On the login screen, click the link “Forgot your Username?”
  2. This brings you the Forgot Username screen. Enter your email address. This is the email address associated with your SmartCare account.
  3. After entering your email address, hit the tab key. This will bring up one of your three security questions. Enter the answer to your security question.
  4. Click OK.
  5. You will receive an email from Streamline with your username. The email will look something like this: