How to Get Additional Login Assistance

  1. If you’re still not able to login or have locked yourself out of your account, click the Helpline Information link.
  2. This should take you to the CalMHSA helpdesk website. Click on the Live Chat icon in the lower right corner to start a chat with CalMHSA’s Help Desk.
  3. This will bring up a pop-up chat window. Enter your information and click “Start the chat”.
  4. This will open the chat window. Enter your question and click the Send icon. Someone from CalMHSA’s Help Desk will pick up your chat and help troubleshoot your issue.