First Time Login

To login, youâll need the URL for the environment youâre logging into. Make sure youâre logging into the correct environment. Remember, there are 3 environments each county is given: Production […]
How to Reset Your Password

Step by step video guide here: https://2023.calmhsa.org/wp-content/uploads/2023/06/How-to-Reset-Your-Password.mp4 On the login screen, click the link âForgot your Password?â This brings you the Forgot Username screen. Enter your email address. This is […]
How to Recover Your Username

On the login screen, click the link âForgot your Username?â This brings you the Forgot Username screen. Enter your email address. This is the email address associated with your SmartCare […]
How to Get Additional Login Assistance

If youâre still not able to login or have locked yourself out of your account, click the Helpline Information link. This should take you to the CalMHSA helpdesk website. Click […]
Changing Your Password

Your password will expire every so often, depending on your county’s privacy settings. You will see a pop-up that indicates your password has expired. Click OK. This takes you to […]
Setting up Your Security Questions

When you first login you will have to set up 3 security questions. If you’ve forgotten any of your security questions, your system administrator may reset them. To set your […]
Logging in to SmartCare

To login, youâll need the URL for the environment youâre logging into. Make sure youâre logging into the correct environment. Remember, there are 3 environments each county is given: Production […]