Configuration Key Password Requirements
While most configuration keys are managed and set by CalMHSA, some can be edited by the county if desired. The following are the password requirements for configuration keys: PASSWORDMINIMUMLENGTH = […]
Minimum Permissions for a Custom Base Staff User Role
When creating a custom base user role for staff users, there are a few recommend minimal permissions to include: Application Actions Clients Favorite Search Search Screens Administration: Care Team Images […]
Minimum Permissions for a Custom Patient Portal User Role
When creating a custom base user role for non-staff users, there are a few recommend minimal permissions to include: Application Actions Favorite Search Search Screens Administration: Care Team Images Client: […]
Smartcare and CalMHSARx Roles and Permissions
When your county’s provider data is first uploaded into CalMHSA Rx’s Partner Portal Portal, each provider was given the role of Provider, Clinical Staff and/or Non-Clinical Staff based on what […]
TWAIN Driver Instructions
Please download the Dynamic Web TWAIN Driver found here: Download System ( Add/Remove programs) . No TWAIN Drivers Opened Command prompt in “Run as Administrator” mode and installed DynamicWebTWAINHTML5Edition.msi After […]
How to Request a Refresh of Your QA System
Submit the Request: Send your request via email to [email protected] Copy: [email protected]; [email protected] [email protected] [email protected] Copy: Your Account Manager: [email protected]; [email protected]; or [email protected] Subject Line: QA Refresh Request: “County Name” […]
Patient Portal User Roles
Creating a Non-Staff User Role A non-staff user role can be created the same way as any user role. (See User Role Administration for more information). However, there is an […]
How to Bill for Residential Bed Day Programs
This article will walk through the configuration needed to send the Rendering Provider as an Organization for Residential Bed Day Programs. Click the Search icon. Type Billing Claim into the […]
Patient Portal Overview
The Patient Portal for SmartCare is just a log-in to SmartCare for certain types of users. These users are called “Non-Staff Users”. These types of users are very similar to […]
Patient Portal User Administration
Overview Patient Portal Users are considered “Non-Staff Users”. Non-Staff Users can be managed via the Non-Staff Users list page. Click on the Search icon. Type in “Non-Staff Users” in the […]