How to View Legal Status in Orders (My Office)

2023 CalMHSA Logo

Orders (My Office) Is another place you can view legal status orders   Click on the Search icon.  Type Orders in the search bar.  Select Orders (My Office) from the search results.  To […]

How to Update a Legal Status Order

2023 CalMHSA Logo

This will cover how to complete questions in an existing Legal Status Order using the Client Orders (Client) screen.  With your client open, click the Search icon   Type Client […]

How to Order Labs

2023 CalMHSA Logo

How to Order Labs https://vimeo.com/797428634/c0a7801298?share=copy 1.With the client open, click the Search icon.  2. Type in “Quick Orders” in the search bar.  3. Select “Quick Orders (Client)” from the search […]

How to Reorder a Client Order

2023 CalMHSA Logo

You can reorder client orders in the Client Orders (Client) list page. Click on the Search icon with client open. Type Client Orders in the search bar. Select Client Orders (Client) […]

How to Complete the AIMS Assessment

2023 CalMHSA Logo

The Abnormal Involuntary Movement Scale (AIMS) is a 12-item scale that clinicians use to assess the severity of tardive dyskinesia and other symptoms in patients taking antipsychotic medications. The AIMS can […]

How to Document Phone Calls

2023 CalMHSA Logo

This document will go over how to document phone calls for triage in the Inquiry Details list page Click on the Search icon. Type Inquiries in the search bar. Select “Inquiries […]

Soft Token Expired Troubleshooting

2023 CalMHSA Logo

During the prescription process you may receive the following error, “Soft Token Expired.” This can occur if you have changed your password in the HID Approve app on your mobile […]

How to Order a Lab Panel

2023 CalMHSA Logo

1. Click the Search icon.  2.Type Client Orders.  3. Select Client Orders (Client). This will take you to the Client Orders list page.     4. Click the New icon.   5. […]