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How to Reorder a Client Order

You can reorder client orders in the Client Orders (Client) list page.

  1. Click on the Search icon with client open.
  2. Type Client Orders in the search bar.
  3. Select Client Orders (Client) from the search results.
  1. This will bring up the Client Orders (Client) list page. Use the filters as needed.
  1. Click the New button in the top right.
  1.  The Client Order Selection window will pop up with a list of expired and unexpired orders. Click the checkboxes for the orders you want to reorder. 
  2.  Click OK. 
  1. The CDAG Program Enrollment window will pop up. Select the correct Program Enrollment from the available options.
  2. Click OK.
  1. This will open the Client Order Details page. Click the radio button next to the order that you wish to reorder, and the order will open. 
  2. Click the ReOrder checkmark, this will generate an order with the current date and end date (based on the Day Supply). The dispense quantity may also adjust based on the frequency and the day supply. Otherwise, the rest of the parent order’s information will remain the same.
    • Note: If you wish to modify any part of the order, simply update the appropriate information.  
  3.  Click Modify.
    • Note: To modify an additional existing order, click the Add Additional Orders, which will cause the Client Order Selection Popup to appear, and you can repeat the above steps. 
  4. Once all orders have been reproduced, click Sign.
  • Last Updated: February 28, 2025