In the case of a medication being ineffective

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This section pulls in any allergies entered in SmartCare or entered directly here for the patient.  Any allergy information entered here gets pushed back to SmartCare. This is also where […]

How to Update an Allergy, Intolerance, or Failed Trial

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1. Navigate to the section showing current allergies, intolerances, and/or failed trials. Click on the Comments icon.    2.This opens the Allergies/Intolerances/Failed Trials Details popup window. Make your updates and […]

How to Retrieve Surescripts Medication History 

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Surescripts Medication History Can be Processed in Two Ways:  Automated process   Manual Real Time Medication History  Prerequisites for Processing Medication History Any scheduled service with an author that has a […]

Drug/Allergy Interaction Warnings

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In the previous training steps, we prescribed a medication that had no interactions that would have prevented us from proceeding in the process.  It may so happen that we are […]

First Way: Rx Screen to Patient Search

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Step by step video guide here: https://vimeo.com/792363224/7a020f7a25 1. Select Search2. Enter Medications3. Select Medications (My Office) 4. Rx Start page will open.5. Select Patient Search 6. Enter Last Name or […]