How to Track Non-Client-Specific MHSA PEI Activities

With the organizational client open, click on the Search icon. Type in “New Service Note” in the search bar. Select “New Service Note” from the search results. This brings you […]
How to Add a Widget to Your Dashboard

To add a widget to your dashboard, follow the steps below. Below your name on your dashboard, click the + icon. Click to select the widget you want to add […]
Home Screen

Step by step video guide here: https://player.vimeo.com/video/793094381?h=23ea156146When you first login to SmartCare you will land on the Home Screen. You will have a home screen unique to your role to […]
How to Document as a Proxy

In SmartCare, users can be set up to act as proxies for another user. This means they can start a document for another user. This can come in quite handy […]
How to Document Quality Improvement and Other Administrative Billable Time

Click on the Search icon. Type in “Staff Calendar” in the search bar. Select “Staff Calendar (My Office)” from the search results. This takes you to the staff calendar. Make […]
How to Complete the MH Non-Psychiatric SMHS Timeliness Record

With the client open, click on the Search icon. Type in “MH Non-Psychiatric SMHS Timeliness” in the search bar. Select “MH Non-Psychiatric SMHS Timeliness Record (Client)” from the search results. […]
How to Complete the MH Psychiatric SMHS Timeliness Record

With the client open, click on the Search icon. Type in “MH Psychiatric SMHS Timeliness” in the search bar. Select “MH Psychiatric SMHS Timeliness Record (Client)” from the search results. […]
How to Document Your Attending/Rotating Supervisor on Your Services

If you have a single supervisor, you do not need to do anything to designate your supervisor on your services. Your system administrator will have added your supervisor to your […]
How to Document Mobile Crisis Follow-Up and Discharge

Document attempted and successful follow-ups Every mobile crisis encounter requires at least an attempted follow-up within 72 hours of the initial encounter. This is considered part of the encounter and […]
How to Complete the Mobile Crisis Service Note

Document the Mobile Crisis Encounter by creating a new service note. With the client open, click the Search icon. Type “New Service Note” in the search bar. Select “New Service […]