How to Complete the Safety Plan

If you have already completed a paper version of the Safety Plan, you can scan this in upon returning to the office. Follow the scanning instructions HERE and use the […]
How to Document Mobile Crisis Follow-Up and Discharge

Document attempted and successful follow-ups Every mobile crisis encounter requires at least an attempted follow-up within 72 hours of the initial encounter. This is considered part of the encounter and […]
How to Complete the Mobile Crisis Service Note

Document the Mobile Crisis Encounter by creating a new service note. With the client open, click the Search icon. Type “New Service Note” in the search bar. Select “New Service […]
How to Complete the Mobile Crisis Assessment

When a Mobile Crisis Team is dispatched, one provider must complete the Mobile Crisis Assessment. This is generally done in the field. Because not all places will be well-suited to […]
Mobile Crisis Team is Dispatched: Next Steps: Open the Client to the Mobile Crisis Program

If the Mobile Crisis Team is dispatched, open the client to the Mobile Crisis Program. This will allow the Mobile Crisis Team to complete their next steps. CalMHSA is working […]
How to Document a Call to the Mobile Crisis Dispatch Line and Complete the Mobile Crisis Dispatch Screening Tool

This article will take you through all the steps to document a call to the Mobile Crisis line and how to complete the Mobile Crisis Dispatch Screening tool in SmartCare. […]
Preferences

In order to access your user preferences, follow the steps below: 1. From the Header, click the drop-down menu after your name in the upper right-hand side.2. A menu will […]
How to Create an Appointment from Your Calendar

To create an appointment from your schedule, follow the steps below: 1. From the Staff Calendar screen, click and drag your mouse on the calendar timeslot you want to book. […]
How to Make a Referral

CalOMS FSN Work-Around

NOTE: Look up their TEDS (CSI and CalOMS need to have a TEDS Episode) Before a TEDS Episode can be created a TEDS Setup has to be created. With the […]