How to View All Clients with a Special Population
Click on the Search icon. Type in “Special Populations” in the search bar. Select the appropriate “My Office” special populations list page from the search results. Note: Only users with […]
HID Password Issues and Troubleshooting
Password Not Accepted (Forgot Password) If the HID Approve app is not accepting or recognizing your password, or you have forgotten it, you won’t be able to just simply reset […]
How to Create a Favorite Service Note (or Other Clinical Document)
Navigate to the Service tab, enter the information you want saved in your favorite, (e.g. program, procedure code, location, mode of service, etc.) Click the Add Favorite icon. Enter the […]
Flow Sheets
Flow Sheets are used for the entry of data over time, and are frequently used for vitals and other details that are comparable over time. The Flow Sheets page allows […]
How to Document Vitals
All fields on the Vitals Flowsheet are optional. You must first have the client open, then click the Search icon. Type “Flow Sheet” into the search bar. Click to select […]
How to View Your Documents
Click on the Search icon. Type in “My Documents” in the search bar. Select “My Documents (My Office)” in the search results. This will take you to the My Documents […]
Supervisor Widgets
Supervisee Documents This widget shows the number and status of documents for each of your supervisees. Status types appear as column headers for different document statuses and are summed up. […]
When Will the System Automatically Log a User Off
If we are not making any mouse movement, not clicking, not scrolling and typing then the system will log off a user when the idle session time is elapsed. System […]
Home Screen
Step by step video guide here: https://player.vimeo.com/video/793094381?h=23ea156146When you first login to SmartCare you will land on the Home Screen. You will have a home screen unique to your role to […]
How to Document as a Proxy
In SmartCare, users can be set up to act as proxies for another user. This means they can start a document for another user. This can come in quite handy […]