How to Add Medications Prescribed Elsewhere
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Step by step video guide here: https://vimeo.com/792363537/0af7f897b0 If we want to document medications that the client is taking that were prescribed somewhere else or by another provider, we can do […]
Medication List
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Step by step video guide here: https://vimeo.com/792363510/d0c30c1268 The Patient Summary screen in SmartCare Rx contains a medication list which can show all the medications a client is taking. This list […]
Medication History and Medication Visits
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Medication History pulls data for that specific client from the Pharmacy Benefit Manager and provides a comprehensive list of prescriptions that have been filled for the customer (from any prescribers […]
How to Amend a Note
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Step by step video guide here: https://vimeo.com/799290227/28286ed170 Please be aware: you can only amend a note you have entered in the system. Find and open the note you need to […]
Icons
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The Header, pictured below, consists of several icons.  The Icons and Functionality table below describes each icon. Icons and Functionality The Menu icon will open and close the Navigation Filters […]
How to Troubleshoot if Having Difficulty Sending Prescriptions
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Difficulty with Sending Prescription You may be getting logged off without realizing You may be getting logged off without you realizing it. Depending on what your county has set up […]
How to search for a medication and suggestions if difficulty finding a specific drugÂ
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Type into the drug textbox. You can type in the first 3 letters of the medication and it will pull in matches. Of note, we will be switching the search […]
How to View What Consents a Client has Signed
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1. You must first have the client open, click the Search icon.2. Type âConsentsâ into the search bar.3. Click to select âConsents (Client)â from the search results. 4. This brings […]
How to Schedule Multiple Staff for a Single AppointmentÂ
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Medication support appointments often include a nurse and a prescriber both in attendance. Since each service appointment is tied to a specific service, youâll need to create a separate service […]
How to View Requests for Services that are Pending
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Viewing all inquiries, both completed and pending, is done in the Inquiries list page. Search for the Inquiry screen using the search icon. Select âInquiries (My Office)â This will bring […]