Sequestered Clients
What is a sequestered client? A sequestered client is one that has been hidden from view. There are two main types of sequestered clients. The first is a client sequestered […]
How to Opt a Client Out of Data Sharing (Data Sharing Opt Out)
Organizations participating in CalMHSA Connex can facilitate a client requested Data Sharing Opt Out directly within SmartCare. Consent is what enables a client’s data to be shared externally with other […]
How to View What Consents a Client has Signed
1. You must first have the client open, click the Search icon.2. Type “Consents” into the search bar.3. Click to select “Consents (Client)” from the search results. 4. This brings […]
Minor Consent, Conservatorship, and Guardians
When signing documents in SmartCare, there are some documents that will automatically add the client as a cosigner. When this is the case and the client has a guardian designated […]
How to Complete a Consent for Telehealth
1. You must first have the client open, click the Search icon. 2. Type the name of the consent into the search bar. 3. Click to select the appropriate consent […]
How to Document a Revoked Consent
1. You must first have the client open, click the Search icon.2. Type “Consents” into the search bar.3. Click to select “Consents (Client)” from the search results. 4. This brings […]
How to Complete a Coordinated Care Consent
1. You must first have the client open, click the Search icon.2. Type Coordinated Care Consent into the search bar.3. Click to select Coordinated Care Consent (Client). 4. In the […]
How to Revoke a Coordinated Care Consent
To revoke a Coordinated Care Consent, create a new Coordinated Care Consent and document that the client is not consenting to share information. With the client open, click on the […]
How to Document a Multi-Agency ROI
CalMHSA does NOT recommend having multiple agencies on a single release of information, as this is often legally challenging. Some counties may be using Multidisciplinary Team (MDT) versions of an […]
How to Determine if the Client has Signed a Coordinated Care Consent
The easiest way to find out if the client has a Coordinated Care Consent is to search for the document using the Search icon. If there is a Coordinated Care […]