How to Refer the Client to Additional Services, Such as Primary Care Physician
If the screening indicates you need to refer to additional services with providers that do not use your county’s instance of SmartCare, follow your county’s procedures for sending these referrals. […]
How to Add a Provider to the Client Information: External Referral List
If the provider you are trying to make an external referral to is not in the system or has incorrect information, follow the steps below: Navigate to the Client Information […]
How to Modify a Provider to the Client Information: External Referral List
If the provider you are trying to make an external referral to is not in the system or has incorrect information, follow the steps below: Navigate to the Client Information […]
How to Refer to an External SUD Program
Referrals to external SUD providers should NOT be entered in the Client Information: External Referrals due to 42 CFR. However, since counties manage all SUD programs, all SUD programs should […]
How to Refer the Client to the County’s System of Care
Since the MHP’s system of care includes county owned and operated programs as well as contracted providers, you’ll have to first determine if the provider you’ll be referring to uses […]
How to Refer the Client to the Managed Care Plan (MCP)
If the screening indicates that you need to refer the client to the MCP, follow your county’s current procedures for referring to the MCP. To document the referral in SmartCare, […]
How to Document Follow-up Done on an External Referral
To document follow-up on a referral in SmartCare, you must first have the client open, then click the Search icon. Type Client Information into the search bar. Click to select […]