Prescribing a Medication with Different Doses and FrequencyÂ
If you want to prescribe a medication with different doses during a day (eg morning and evening), then once you select your medication and the strength, then you can add […]
How to Schedule Multiple Staff for a Single AppointmentÂ
Medication support appointments often include a nurse and a prescriber both in attendance. Since each service appointment is tied to a specific service, youâll need to create a separate service […]
Login Help
On the login screen, there are links for when you forget your username or password. The system will lock you out after 3 failed login attempts, so we recommend using […]
How to Document Brief Interactions and ServicesÂ
When you have a brief interaction with a client, you should still write a service note. There are non-billable procedure codes, such as Brief Contact that you can use as […]
How to Document Non-Interface Lab Results
Lab results received from a lab that does not have an interface are scanned into the clientâs documentation using the Scan/Upload feature. Click the Search icon. Type âScanâ into the […]
How to Document Administration of a Long-Acting Injectable
Administration of a Long-Acting Injectable medication should be documented in a service note in order to bill for this service. CalMHSA has also created a LAI Flow Sheet that allows […]
How to Reschedule a Client’s Appointment
Step by step video guide here: https://vimeo.com/799278463/9c7ddecc17 To reschedule a clientâs appointment from your calendar, follow the steps below: From your SmartCare home page, locate the Appointments for Today widget. […]
Overlapping Service IssuesÂ
Different providers can have overlapping services and use same and/or different procedures for the same patient. The same provider can also have overlapping services using different procedures with the same […]
PRN indications, exact time frequencies and dose rangesÂ
For PRNs indications (eg. as needed for [symptom]) and exact timing (eg. before meals, at noon, 5pm), please put this information in the instruction textbox for patients. Of note, there […]
Prescribing one-half or one-third tabletÂ
If you are planning to cut a tablet into half or thirds, please consider using “as directed” and be explicit in your “Instruction Text” which must include dose, frequency, route. […]