Problem List Overview

Overview In SmartCare, the Problem List is called “Client Clinical Problems”. This was done to distinguish the Behavioral Health problem list from other types of problem lists already present in […]
Reviewer Process Add On for Supervisors and Reviewers

If your county has turned on the reviewer process, you may be selected as a reviewer upon a trainee signing a document or service note. Documents that are “To Be […]
Reviewer Process Add On for End Users

If your county has turned on the reviewer process, you may be asked to select a reviewer upon signing a document or service note. When you click “Sign”, the system […]
CalMHSA 116 – Medication Consent From Psych Medical Note Template

The purpose of this report is to be able to easily view any verbal medication consents captured in a service note that uses the Psych Medical Note template. NOTE: […]
IdenTrust Certificate Expiring Notification

All IdenTrust certificates expire after 2 years and need to be renewed. The IdenTrust system automatically sends renewal notifications by email at 90, 60, 30, 14, 7, and 1-day intervals […]
PRN indications, exact time frequencies and dose ranges

For PRNs indications (eg. as needed for [symptom]) and exact timing (eg. before meals, at noon, 5pm), please put this information in the instruction textbox for patients. Of note, there […]
How to View Multiple Staff Calendars at Once

How to Define a Group View Use this workflow to create multi-staff views that you will use often. Click the Search icon. Type Staff Calendar into the search bar. Click […]
Prescribing a Medication with Different Doses and Frequency

If you want to prescribe a medication with different doses during a day (eg morning and evening), then once you select your medication and the strength, then you can add […]
ICD-10 Annual Updates: What You Need to Know

Overview Every year on October 1st, the Centers for Medicare & Medicaid Services (CMS) updates to the ICD-10 code list. This means that some ICD-10 codes that were valid this […]
How to Create & Document a Client Hold

To document a hold on a client, you will need to create a Legal Status Order. The following workflow will show you how to create the Legal Status Order and […]