Processing Denials and Rebills
SmartCare is able to handle easily and efficiently the management of denials, including replacement and void claims, and with rebills. Charges can be marked for all three of these by […]
Additional Information on Claims Error Corrections
Depending on where a charge is at in its lifecycle, and what needs to be corrected, error corrections can be made in various areas of the system. The further along […]
How to Void a Claim
Void claims are submitted when a claim needs to be removed from a payer’s system completely. Void claims will require the PCCN number returned via the 835 file. SmartCare will […]
How to Mark a Claim for Rebill
In SmartCare terminology, “rebill” refers to the charge being billed again as an original claim. This selection will not require the PCCN number returned on the 835 file and typically […]
How to Process a Replacement Claim
When a claim is denied, there may be an opportunity to correct the charge and rebill. SmartCare includes a denial report and an exportable spreadsheet formatted denial report under the […]
How to Submit Voids/Replacement Claims
Step by step video guide here: From the Charges/Claims screen, filter using the appropriate criteria to get the desired claims to display in the bottom grid, such as “Show Charges […]