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Claims Replacement Filter

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Please use this spreadsheet with formula to help filter the claims you need to mark for replacement

CalMHSA 800 – Claims Denial Report

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  Report Description This report is designed to show claim denial information and has minimal formatting so that it can be exportable to Excel.  The report will enforce CDAG security […]

Processing Denials and Rebills

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SmartCare is able to handle easily and efficiently the management of denials, including replacement and void claims, and with rebills. Charges can be marked for all three of these by […]

How to Void a Claim

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Void claims are submitted when a claim needs to be removed from a payer’s system completely. Void claims will require the PCCN number returned via the 835 file. SmartCare will […]

How to Mark a Claim for Rebill

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In SmartCare terminology, “rebill” refers to the charge being billed again as an original claim. This selection will not require the PCCN number returned on the 835 file and typically […]

How to Process a Replacement Claim

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When a claim is denied, there may be an opportunity to correct the charge and rebill.  SmartCare includes a denial report and an exportable spreadsheet formatted denial report under the […]

How to Submit Voids/Replacement Claims

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Step by step video guide here: From the Charges/Claims screen, filter using the appropriate criteria to get the desired claims to display in the bottom grid, such as “Show Charges […]