About Configuring the 837
Throughout SmartCare many fields and configurations come together to create all the data needed for 837p and 837i claim files. This section goes over some of the configurable areas in […]
Agency Table
The Agency table in SmartCare contains identifying information for the billing entity (the County). The important columns for the claims generation process are: The Agency Table Column Name Description 837 […]
Claim Format Configuration Details
There are base claim formats that are included in SmartCare. Claim formats are setup against each billable Plan in SmartCare. Plans such as Medi-Cal have specific logic built in, to […]
Plan Setup â 837i and 837p
Plans are the insurance plans and payers who are billed to pay for the clientsâ services in SmartCare. The plan contains information necessary for the 837 claim file creation. Within […]
Staff Can’t Find a Provider in the Drop-Down on the Calendar
Issue: I can’t find a person in a drop-down on the calendar Solution: Make sure they have ‘clinician” in the “staff list” permission type
I Can’t Find the Program I Need to Add to a Staff’s Profile
Issue: I’m trying to assign a staff a program but it’s not showing up in the Staff Details. Solution: Make sure the program is associated with the appropriate CDAG. Remember, […]
How to Report a State Reporting Error
Click on the Search icon. Type âMy Reported Errorsâ in the search bar Select âMy Reported Errors (My Office)â from the search results This takes you to the Clinician Error […]
How to Report a Group Service Note Error
Click on the Search icon. Type âMy Reported Errorsâ in the search bar Select âMy Reported Errors (My Office)â from the search results This takes you to the Clinician Error […]
How to Report an Individual Service Note Error
Click on the Search icon. Type âMy Reported Errors” in the search bar Select âMy Reported Errors (My Office)â from the search results. This takes you to the Clinician Error […]
How to Report an Error that Needs to be Corrected
Click on the Search icon. Type âMy Reported Errorsâ in the search bar Select âMy Reported Errors (My Office)â from the search results. This takes you to the My Reported […]