How to Set-Up Supervisor Widgets
Standard CalMHSA Roles with Supervisor Widgets:Â Billing Supervisor Clinician Supervisor Medical Supervisor To enable a user for supervisor widgets, you must first establish supervisory relationships between the supervisor and the […]
How to Update County Information
There are multiple forms in SmartCare that use county information, such as the countyâs Behavioral Health Departmentâs legal name, access line phone number, etc. This is completed at implementation, but […]
How to Create an Organizational Client (Pseudo Client)
In order to track certain activities that require a document, you will need to create a pseudo-client, known as an Organizational Client in SmartCare. This will allow you to track […]
How to Add a Contingency Management Modifier to a Procedure Code at the Plan Level
To add a modifier to a procedure code at the plan level, follow the steps below: Click the Search icon. Type Plans into the search bar. Click to select Plans […]
How to Register a Prescriber for SureScripts and EPCS
The purpose of this document is to help guide the county/CalMHSA designated admin to support the prescriber in getting registered with SureScripts and EPCS in the EHR. This is a […]
How to Set-Up a User as a Prescriber
Search for the user as follows: Click the Search icon. Type Staff/Users into the search bar. Click to select Staff/Users (Administration). Enter Staff Name (last name or last name, first […]
How to Off-Board a Staff/User
Note: If this is a contract provider, you should still be able to enter services on their behalf prior to them be de-activated. If you’re not able to find them […]
How to See What Permissions Are Assigned to Which User Roles
Click on the Search icon. Type âStaff Roles and Permissions 2â in the search bar. Select âStaff Roles and Permissions 2â from the search results. This will open up a […]
Global Codes Managed by Counties
While most global codes are managed by CalMHSA, some are expected to be county-specific. This page will list global codes that counties are expected to manage themselves. Information on how […]
How to Add the Drug Type to Your NDC Codes for DHCS Requirements
Setup in SmartCare to support DHCS claim requirements for when a beneficiary receives multiple doses of the same medication, provided on the same calendar day. In order to accommodate this […]