How to Recover Your Username
On the login screen, click the link âForgot your Username?â This brings you the Forgot Username screen. Enter your email address. This is the email address associated with your SmartCare […]
How to Get Additional Login Assistance
If youâre still not able to login or have locked yourself out of your account, click the Helpline Information link. This should take you to the CalMHSA helpdesk website. Click […]
Changing Your Password
The first time you log in, you will have to change your temporary password provided to you by your System Administrator. 1. You will see a pop-up that indicates your […]
Setting up Your Security Questions
When you first login you will have to set up 3 security questions. Click the drop-down menu next to each security question Click to select the security question you want […]
Logging in to SmartCare
1. From the desktop, open your internet browser 2. Enter the SmartCare URL 3. Enter your username and password 4. Click Login First Time User Login Process When you first […]
Logging in to SmartCare
From the desktop, open your internet browser (SmartCare supports Chrome and Microsoft Edge) Enter the SmartCare URL provided by your System Administrator This takes you to the login screen. Enter […]
How to Modify a Provider to the Client Information: External Referral List
If the provider you are trying to make an external referral to is not in the system or has incorrect information, follow the steps below: Navigate to the Client Information […]
Mental Status Exam (MSE)
The Mental Status Exam, or MSE, is a document thatâs often included in other clinical documents as a tab, but the standalone form is also available. You must first have […]
CalAIM Assessment
The CalAIM Assessment is the new 7-domain assessment that DHCS initialized in July 2022. Please reference the CalMHSA Documentation Guides for more details on what clinical information should be included. […]
Pediatric Symptom Checklist (PSC)
The Pediatric Symptom Checklist, or PSC or PSC-35, is required for youth mental health clients ages 0-18. You must first have the client open, click the Search icon. Type Pediatric […]