How to Reschedule a Client’s Appointment

Step by step video guide here:

To reschedule a client’s appointment from your calendar, follow the steps below:

  1. From your SmartCare home page, locate the Appointments for Today widget. Click the appointment time to the right of the patient you need to reschedule.

  2. In the Progress Note screen, click the Reschedule icon.
  3. Your Staff Calendar screen will open, click and drag your mouse on the calendar timeslot you want to book.

  4. In the New Entry Type window, click the radio button for Reschedule.
  5. Click to select the reason for the rescheduling.
  6. Click OK.

  7. The Service Entry window will open, ensure all the information incorrect
  8. Click Save to reschedule the appointment. Click the X to close.