How to Report a State Reporting Error

Click on the Search icon. Type “Clinician Error Reporting” in the search bar Select “Clinician Error Reporting (My Office)” from the search results This takes you to the Clinician Error […]
How to Report a Group Service Note Error

Click on the Search icon. Type “Clinician Error Reporting” in the search bar Select “Clinician Error Reporting (My Office)” from the search results This takes you to the Clinician Error […]
How to Report an Individual Service Note Error

Click on the Search icon. Type “Clinician Error Reporting” in the search bar Select “Clinician Error Reporting (My Office)” from the search results. This takes you to the Clinician Error […]
How to Report an Error that Needs to be Corrected

Click on the Search icon. Type “Clinician Error Reporting” in the search bar Select “Clinician Error Reporting (My Office)” from the search results. This takes you to the Clinician Error […]
How to Fix an Error on the Service Note if You Have Signed It Already

As long as the service status does not show as “error” or “complete”, the provider of the service can make changes to the service. If you’re unable to edit the […]
I wrote a duplicate service note. How can I delete it?

If the status of the service is not “complete”, you can likely edit it. To fully delete the service note, you’ll need to report the error to your System Administrator […]
I wrote a service note under the wrong client. How do I move it to the correct client?

You’ll need to report the error to your System Administrator to have them make the correction. CalMHSA is working to develop an error reporting process in SmartCare. In Development
I wrote a group service note but I forgot to update the participant/facilitator list. How do I fix it?

If the status of the service is not “complete”, you can likely edit it. If the service is marked as “complete”, you’ll need to report the error to your System […]