How to Create a Service Authorization Request
Whether an initial service authorization request or a reauthorization request, the steps are the same. With the client open, navigate to the My Service Request List either through the search […]
How to Complete CARE Act Monthly Reporting
The CARE Act Reporting Document is vital to the CARE Act workflows in SmartCare, as it establishes the CARE Episode in SmartCare. The CARE Episode is defined by the specific […]
Care Act Clinical Workflow
CARE Act Resource Center: You can find helpful information about the CARE Act itself, including the court process, at https://care-act.org/ Initiation Period Starts when the petition is filed. Petition is […]
How to Document a CARE Plan or a CARE Agreement
A CARE Act client may enter into a CARE Agreement. If they don’t, the court may order a CARE Plan. These documents generally document what services a client either agrees […]
Sequestered Clients
What is a sequestered client? A sequestered client is one that has been hidden from view. There are two main types of sequestered clients. The first is a client sequestered […]
Overview of Widgets
SmartCare has widgets that are multi-functional and interactive. They allow you to see and act on the information most relevant to your role and daily tasks. The widget will appear […]
How to Resize a Widget on Your Dashboard
To resize a widget on your dashboard, follow the steps below: Click the Edit icon, below your name on your dashboard. Locate the arrow in the bottom right corner of […]
How to Reorder/Rearrange Widgets on Your Dashboard
To reorder/rearrange a widget on your dashboard, follow the steps below: Click the Edit icon, below your name on your dashboard. Click anywhere on the widget and drag it to […]
How to Remove a Widget from Your Dashboard
To remove widget from your dashboard, follow the steps below: Click the Edit icon, below your name on your dashboard. Click the delete icon on the widget you want to […]
ICD-10 Annual Updates: What You Need to Know
Overview Every year on October 1st, the Centers for Medicare & Medicaid Services (CMS) updates to the ICD-10 code list. This means that some ICD-10 codes that were valid this […]