How to Deactivate a Tracking Protocol

  1. Click the Search icon.
  2. Type in “Tracking Protocols” in the search bar.
  3. Select “Tracking Protocols (Administration)” from the search results.
  4. This takes you to the Tracking Protocols list page. Use the filters to find the Tracking Protocol you want to deactivate. Click the link in the ProtocolName column.
  5. This takes you to the Tracking Protocol Details screen. Uncheck the Active checkbox.
  6. Click Save and close when you are finished.