How Users Can Update their Taxonomy Code on NPPES
Access your NPPES profile at: https://nppes.cms.hhs.gov. You will need your I&A User ID and password. Note: If you do not remember your user ID or password, click the âForgot User […]
KeyPhrases Instructions for Sys Admin
Key Phrase functionality allows for users and county (aka “Agency”) users to create pre-set templated text/phrases.   This is a shortcut for commonly used text/phrases and dropping it into a textbox. This functionality […]
Document Not Attaching to Program
CalMHSA has identified an issue when attempting to create a new document while in the middle of editing/creating another document, users would get the “CDAG Program Enrollment” popup to select […]
How to Turn on Zip Code Verification
Zip Code Verification is a feature that can be turned on in SmartCare. This tool is helpful for identifying errors in client address data and catching errors in mistyping, missing […]
2 Factor Authentication
2 Factor Authentication is configured in two spots: Configuration Keys Staff Details Note: 2FA is enabled by Environment (QA, PROD), not by User – ensure ALL Staff have email/text entered […]
How to Set-Up an ECM
Step One (Optional): Create/Designate a Program as an ECM Program Click the Search icon. Type Programs in the search bar. Click to select Programs (Administration). Click the New icon or […]
Datapalooza â Program Data Meta-Tagging
NEW: Download the updated Conversion Document and the corresponding Global Code ReadMe. The function of the program meta-tagging screen is to help us define attributes of each program. This definition […]
How to Review Reported Errors
CalMHSA has created a method for end users to request corrections for errors they cannot fix by themselves. This allows for better tracking of errors and subsequent corrective actions. The […]
Error Correction: Addressing Service Note Errors
For Services That Have a Signed Note and Have Been Marked Complete Click the Search icon. Type âServicesâ in the search bar. Select âServices (My Office)â from the search results. […]
Information on Claim Modifiers for Special Populations
 If Special Populations add a Billing Modifier, Guidance on How to Use Based upon certain specific criteria, modifiers (HK) are added in the billing output (837) in both the Service […]