1. Service Code Definitions
Important Note: The following procedure code by degree listings are out of date, please use the following spread sheet for questions what degrees can deliver what services: https://2023.calmhsa.org/procedure-code-definitions/. We are working towards getting […]
Key Phrases: How to Edit Agency Key Phrases
This will cover the process of adding and editing Agency Key Phrases. Agency Key Phrases can be created and pushed to all End Users. To be able to Add/Edit Agency […]
How to Create the Aftercare Discharge Summary Medical Report
The purpose of this report is to compile relevant client specific information that is commonly used upon discharging a patient after an inpatient stay, transfer to another provider/clinic/unit or can […]
How to Remove Legal Status Once it is Completed
With your client open, click the Search icon Type Client Orders in the search bar. Select Client Orders (Client) from the search results. Click the New icon in the top […]
How to View Legal Status in Orders (My Office)
Orders (My Office) Is another place you can view legal status orders Click on the Search icon. Type Orders in the search bar. Select Orders (My Office) from the search results. To […]
How to Complete Legal Status Demographics Documentation
DHCS requires that client demographics be captured as part of the report submitted by your county. The following demographics can be captured by searching for Client Information. Click the Search […]
CalMHSA 105 – Legal Hold Tracking Report for Clinical Use (My Office)
This report is to aid providers to be able to cumulatively see what legal holds a client(s) currently is on, and in the past. This information can help teams be […]
Soft Token Expired Troubleshooting
During the prescription process you may receive the following error, “Soft Token Expired.” This can occur if you have changed your password in the HID Approve app on your mobile […]
Lab Interface Errors
Message Interface Screen is where a lab order’s status can be found, especially if there is an issue with the order transmitting to the lab vendor. The Messages Interface list page […]
How to View All Clients with a Special Population
Click on the Search icon. Type in “Special Populations” in the search bar. Select the appropriate “My Office” special populations list page from the search results. Note: Only users with […]