Key Points Regarding Charge Regeneration

The Charge Id and original creation date will remain unchanged. Although the Charge ID remains the same when a charge is regenerated, it’s important to note that Charge IDs are unique […]
CARE Act Invoicing

CARE Act activities are not billable to Medi-Cal. However, they are reimbursable through a specialized invoicing process. The current forms are available on the DHCS website as enclosures to BHIN […]
How to Process Service Authorization Requests

This article will take you through all the necessary items for receiving, reviewing, and approving service authorization requests. How to See Service Authorization Requests That Have Been Submitted The widget […]
How to Bill for Residential Bed Day Programs

This article will walk through the configuration needed to send the Rendering Provider as an Organization for Residential Bed Day Programs. Click the Search icon. Type Billing Claim into the […]
Claims Replacement Filter

Please use this spreadsheet with formula to help filter the claims you need to mark for replacement
CalMHSA 800 – Claims Denial Report

Report Description This report is designed to show claim denial information and has minimal formatting so that it can be exportable to Excel. The report will enforce CDAG security […]
How to Print Client Statements

Click the Search icon. Type Client Account in the search bar. Click to select Client Accounts (My Office). The Client Accounts List Page will open. Filter the page as needed. […]
Addressing Duplicate or Triplicate Group Services

Pre November saw a system bug that caused Group Services to be duplicated, sometimes triplicated. This was fixed in November and a cleanup script has been run in your QA […]
How to post payments manually

How to post payments manually
Share of Cost: End to End Workflow

Share of Cost: End to End Workflow