How to Process Service Authorization Requests
This article will take you through all the necessary items for receiving, reviewing, and approving service authorization requests. How to See Service Authorization Requests That Have Been Submitted The widget […]
How to Bill for Residential Bed Day Programs
This article will walk through the configuration needed to send the Rendering Provider as an Organization for Residential Bed Day Programs. Click the Search icon. Type Billing Claim into the […]
Claims Replacement Filter
Please use this spreadsheet with formula to help filter the claims you need to mark for replacement
CalMHSA 800 – Claims Denial Report
Report Description This report is designed to show claim denial information and has minimal formatting so that it can be exportable to Excel. The report will enforce CDAG security […]
How to Print Client Statements
Click the Search icon. Type Client Account in the search bar. Click to select Client Accounts (My Office). The Client Accounts List Page will open. Filter the page as needed. […]
Addressing Duplicate or Triplicate Group Services
Pre November saw a system bug that caused Group Services to be duplicated, sometimes triplicated. This was fixed in November and a cleanup script has been run in your QA […]
How to post payments manually
How to post payments manually
Share of Cost: End to End Workflow
Share of Cost: End to End Workflow
How to Fix POS and/or Procedure Code for Replacement
How to correct Place of Service and or Procedure code on claimed services that have been flagged with a PCCN. Click the Search icon. Type Charges/Claims in the Search bar. […]
11/15/2023 RCM Counties: Billing Checklist
11/15/2023 RCM Counties: Billing Checklist