11/15/2023 Replacement/Void Claims and Delay Reason Codes
11/15/2023 Replacement/Void Claims and Delay Reason Codes
Stages of a claim and erroring out when added to wrong account
Stages of a claim and erroring out when added to wrong account
MMEF 2 out of 3 Match Report
MMEF 2 out of 3 Match Report-Job Aid
Special Aid Codes
Special Aid Codes
How to set up a Plan Billing Template (for commercial insurance)
1. Open the Plans (Administration). 2. Open the ZZ-Commerical Plan Template. 3. Open the Billing Codes section and select Use Standard Billing Codes. Confirm OK. 4.Answer Yes. Then Save. 5. […]
How to Identify that an SUD Client is Pregnant (How to Add the Pregnancy Modifier)
SmartCare has billing rules set up to add the appropriate pregnancy billing modifier to SUD claims based on a specific problem on the client’s Problem List: Z34.90 (SNOMED 248985009) See: […]
Error Correction: Addressing Service Note Errors
For Services That Have a Signed Note and Have Been Marked Complete Click the Search icon. Type âServicesâ in the search bar. Select âServices (My Office)â from the search results. […]
Billing Errors: Charge Creation Errors and Resolutions
These errors are generated when the nightly billing job runs and attempts to create charges from Services. Changes can be made to the Services/Plans and the nightly billing job will […]
Billing Errors: Service Completion Errors and Resolutions
These errors are generated when the nightly billing job runs and attempts to complete Services. Changes can be made to the Services and the nightly billing job will attempt to […]
How to Import 835 Files
To Import an 835 file for processing: Navigate to the Payments/Adjustments screen. Select the Electronic Remittance icon. The Electronic Remittance window opens. Select the Import New File button. The Import File […]