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Messages Interface (Administration) List Page

The Messages Interface list page can show the outbound or inbound status of orders placed for such vendors as Quest, LabCorp, and Dentrix.  It can show the processing state such as ‘Ready for Processing’ and ‘Unmatched’ as well as the order status if it was successful or had an error.  This screen can be used to ‘Match’ unmatched orders coming back from labs such as Quest and LabCorp.  It may be that a lab comes back without the necessary information to match back with the client an order was placed.  It will be necessary for an administrator to use the ‘Match’ feature to link the lab result with the client.  This screen is also useful for troubleshooting lab interface issues.

  1. Click on the Search icon.
  2. Type “Messages Interface” in the search bar.
  3. Select “Messages Interface (Administration)” from the search results.

This will bring up the Messages Interface (Administration) List Page. 

Filters:

The following filters are available on this List Page: 

    1. All Message Types

    2. All Event Types

    3. All Vendors: Quest, LabCorp, Dentrix, etc.

    4. All Status: Success, Error

    5. All Processing State: Unmatched, Ready for Processing, Finalized, etc.

    6. All Directions: Outbound, Inbound

    7. Client: Search for specific client or all clients with orders.

    8.  From, To Date: Date Range