How to Document a No-Show Appointment

Step by step video guide here:

To document a No-Show Appointment, follow the steps below:

  1. In the Reception/Front Desk screen, locate the correct client along with correct staff and appointment time. Locate the Status field and click the word Scheduled.

  2. The Change Status window will open, click the drop-down menu and select No Show.
  3. Click Change to cancel the appointment. The status will now show as No Show.