How to Address Validations on the Inquiry Details Screen

We continue to have counties reporting that there are validations on the Inquiry Details screen that don’t make sense. While troubleshooting these issues, we have found that these validations are not currently included in the primary sync, meaning changes that CalMHSA has made to address these issues have not been pushed to county environments. 

To ameliorate this issue with haste, we are providing information on how to deactivate validations on the Inquiry Details screen. 

Please note that we are aware that many of the validations will appear “active”, even though they don’t seem to be in practice. We are working with Streamline to clarify the logic of these validations and whether they are active in our system or not.

The two validations that counties seem to be experiencing are the following:

1. Initial – Client Information (Potential) – Gender is required
2. Initial – Referral Resource – Organization Name or First Name/Last Name is required

CalMHSA recommends deactivating both of these in your system. 

1. Navigate to the “Detail Screen Validations List Page”
   1. Click on the Search icon.
   2. Type “detail screen” in the search bar.
   3. Click to select “Detail Screen Validations List Page (Administration)” from the search results.