CalMHSA Help Desk Updates and HubSpot Training

Meeting Description: This meeting will cover important CalMHSA Help Desk Updates and training on how counties can contact the Helpw Desk for Live Chat, Ticket submission, and the new Customer Ticket Portal. Who is this meeting for?: This meeting is primarily for the SysAdmins for the counties to supply the important information and resources to […]

CalMHSA Help Desk Updates and HubSpot Training (Repeat)

Meeting Description: This meeting will cover important CalMHSA Help Desk Updates and training on how counties can contact the Help Desk for Live Chat, Ticket submission, and the new Customer Ticket Portal. Who is this meeting for?: This meeting is primarily for the SysAdmins for the counties to supply the important information and resources to […]

County Shared Decision Making – Client Access Rules

Description: We will be discussing Client Access Rules with regards to user roles and the newly available "All Client Search" feature. This conversation will focus heavily on privacy and the interaction or privacy with county workflows, so please invite the appropriate county staff. Registration Link: https://calmhsa-org.zoom.us/meeting/register/14ZLoA0gQgC_Am9I0md75Q

Connex Office Hours

Registration Link: https://calmhsa-org.zoom.us/meeting/register/Mga8k3loRYqKe2iC1Ckeng#/registration Join our monthly Connex Office Hours to learn about the latest interoperability updates and have opportunity for Q&A.  

Service Authorization Request Q&A

Discussion Topic: We have been getting a lot of questions regarding the Service Authorization Request process in SmartCare. This meeting will be to address questions counties have. If you have questions ahead of time, please submit them to ehr@calmhsa.org. Please also see our Knowledge Base articles on the subject. Please reference the previous meeting recording […]

County Shared Decision Making – TADT Updates 2025

Discussion Topic: In this county shared decision-making meeting, we'll review the draft TADT changes for 2025 and revisit our tentative design changes discussed last September. This meeting should be attended by county EHR project leads and NACT experts. Registration Link: https://calmhsa-org.zoom.us/meeting/register/ux3WiTASTkS6YeZWzA-ikw