Training: Coordinated Care Consent Updates

Agenda: In this training, we will review CalMHSA's changes to the Coordinated Care Consent and provide training on how to utilize the new functionality. Registration link: https://calmhsa-org.zoom.us/meeting/register/tZcudeuoqDgiHNQhFLvLGmGhtRkiCoKOjf3w

County Shared Decision Making Meeting: Reviewer Process

Agenda: In this meeting, we will review CalMHSA's scenarios regarding the Reviewer Process. This is the process in which documents must first be reviewed by a supervisor before being marked complete in the system. This includes the Resident/Attending process. Counties are expected to read this list prior to the meeting and come with suggestions of […]

County Shared Decision Making Meeting: Tracking Grievance and Appeals

Agenda: In this meeting, we will review the option of tracking grievances and appeals in SmartCare. CalMHSA does not currently recommend tracking Incident Reports in SmartCare, since these often include multiple clients and may include staff disciplinary actions. However, grievances and appeals are specific to a single client and the client may access information related […]