August 21, 2025
Following are this week’s updates. If you have questions, please contact [email protected].
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NOABD Templates Updated to Include Mandatory Enclosures
Following guidance from DHCS for counties to include the mandatory NOABD enclosures – according to BHIN 25-015 – CalMHSA has updated the NOABD templates in SmartCare to list all three enclosures. The enclosures are not in the letter template itself, as these can be simply added to the envelope when mailing NOABDs to clients. For more details, see this new protocol.
Correction to July 1 Charges – Optional Script Deployment
During last week’s Billing Office Hours, there was discussion of an issue in SmartCare where charges for services dated July 1, 2025, were incorrectly generated using procedure rate records that expired on June 30, 2025. This issue has been resolved.
Going forward, any new charges created for a date of service of July 1, 2025, will correctly use the updated procedure rates effective as of that date. To ensure counties are not underpaid for services provided on July 1, 2025, CalMHSA can run a script to regenerate charges for any services that have not yet been billed to ensure the proper amount is submitted on the claim. Any county that would like this script applied to their environment can email lisa.ki[email protected] or [email protected] to coordinate deployment.
June MSP Updates in Production Aug. 25
The June MSP will be loaded into all Production environments on Aug. 25. CalMHSA appreciates all users who participated in testing and submitted feedback. The July MSP is scheduled to deploy to QA environments on Sept. 4.
Connect and Learn With Your Colleagues at the EHR Conference, Sept. 17-18
Don’t forget to secure your spot at the in-person conference, Sept. 17-18 in Sacramento. With a theme of Shaping Insights, Unlocking Possibilities, this two-day event will focus on learning from and with each other — and looking toward the future of what can be achieved with our EHR collective. Explore the full agenda and register today.
Reinstatement of 1 HR Assessment Role
On Aug. 29, the role Nurse Medical IP/CSU/Res will be added back to the document “1 HR Face-to-Face Assessment for Seclusion or Restraints.” Any user with this role assigned will have access to the document.
Help Desk Closed for Labor Day Holiday
CalMHSA and the Help Desk will be closed for the Labor Day Holiday on Monday, Sept. 1.
New Article for Scheduling Groups, Updated Group Documentation Articles
To assist counties with scheduling groups under the new user interface changes made in the latest release, a new article has been created. Additionally, all group documentation articles have been updated. Updates to group documentation videos are in progress.
Upcoming Initiatives
See the EHR Product Team’s upcoming initiatives in this list, updated as products and priorities evolve.
08.21.25-County-and-State-Requested-EHR-Initiative-Report.pdf