How to Process a Charge Override

There may be a need to change a billing code cross reference to change the scope of a service on a claim.  For example, a lockout override, where the service would need to be evaluated first, and then a billing code updated, or a modifier added/changed.

To override a charge:

  1. From the Charges/Claims list page, use the appropriate filters to get the correct charges below. Click Apply Filter. 
  2. Click on the Charge ID hyperlink to access the charge details page.
  1. In the Charge Details screen, on the General tab, locate the Billing Code override section. Click the Override button. 
  1. Make the necessary changes to the Billing Code or Modifiers.
  2. Click Apply.
  3. Click the Save button in the tool bar.

The change is only made for this charge.