Staff Can’t Find a Provider in the Drop-Down on the Calendar
Issue: I can’t find a person in a drop-down on the calendar Solution: Make sure they have ‘clinician” in the “staff list” permission type
I Can’t Find the Program I Need to Add to a Staff’s Profile
Issue: I’m trying to assign a staff a program but it’s not showing up in the Staff Details. Solution: Make sure the program is associated with the appropriate CDAG. Remember, […]
A User is Receiving an Error that says They Don’t Have Permission to Access a Screen
This is likely a permissions issue. Check the user’s user roles and permissions. If you feel that a permission on a CalMHSA-managed user role is incorrect, reach out to CalMHSA […]
A User is Receiving a Red Error Message
This is likely a bug. Reach out to CalMHSA via the Help Desk. Under Construction