How to Create a Service Authorization Request

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Whether an initial service authorization request or a reauthorization request, the steps are the same. With the client open, navigate to the My Service Request List either through the search […]

How to Complete CARE Act Monthly Reporting

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The CARE Act Reporting Document is vital to the CARE Act workflows in SmartCare, as it establishes the CARE Episode in SmartCare. The CARE Episode is defined by the specific […]

Care Act Clinical Workflow

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CARE Act Resource Center: You can find helpful information about the CARE Act itself, including the court process, at https://care-act.org/  Initiation Period Starts when the petition is filed.  Petition is […]